OUR COMMITMENT TO CONSISTENCY IN UNCERTAIN TIMES.
While 2020 has brought many surprises, our goal is to be as consistent as possible. At RUDIS, we understand that fast delivery and exceptional customer service is the expectation from our community.
Our goal is to provide certainty in uncertain times. While all major package carriers are forecasting variability in transit times, what We can control is how we treat you. Our commitment is to prioritize each order with the individual attention you expect from RUDIS.
Order Expectations from RUDIS:
- All orders will be packed, processed, and shipped within 2 business days of receipt. In some cases, orders may be packed the same day.
- Keeping you informed is important. A tracking number for your order will be provided no later than 2 business days after receiving a confirmation email.
- For any order issues, get help HERE
- Or, call us at 937.738.6900 Monday-Fridays 8:00 am – 5:00 pm EST
For our complete Shipping and Return Policies, see below.
